Our Story

SPICE (Sustainable, Proactive & Innovation for Community Excellence) was founded in 2011 with a vision to provide housing co-operatives across British Columbia with professional, customized management services that strengthen communities and support long-term sustainability.

We understand that every housing co-operative is unique. Rather than offering a one-size-fits-all approach, we work closely with each board to develop service solutions tailored to their goals, priorities, and community needs. Our philosophy is simple: the board governs, and SPICE manages.

Our team provides a full range of services, including property management, financial management, maintenance coordination, capital planning, governance support, project management, grant writing, and community engagement. By combining operational expertise with strategic planning, we help housing co-operatives protect their assets, improve efficiency, and plan confidently for the future.

At SPICE, every client is supported by our entire team. This collaborative approach allows us to deliver responsive service, practical solutions, and the collective knowledge of professionals with diverse experience in housing co-operatives.

We believe that transparency, partnership, and respect are the foundation of successful communities. Our mission is to leave boards and members feeling cared for, empowered, and free to focus on building strong, connected, and thriving housing co-operative communities.

Our Team

CEO- JOHN WALDO

ohn Waldo is the Founder and Owner of SPICE Management Group, where he has provided strategic leadership since founding the company in 2011. With more than 25 years of experience in housing co-operatives, property management, and community development, John is passionate about helping housing communities become more sustainable, well-governed, and financially resilient.
John established SPICE—Sustainable, Proactive & Innovation for Community Excellence—to provide customized management services tailored to the unique needs of each housing co-operative. His expertise includes governance, strategic planning, financial management, capital planning, maintenance management, project management, and organizational development. He believes that successful housing co-operatives are built through strong partnerships, transparent communication, and long-term planning.
Before founding SPICE, John served as Managing Director of COHO Repair Services, supporting housing co-operatives throughout British Columbia with maintenance consulting and capital projects. He has also been a facilitator with the Co-operative Housing Federation of BC since 2004, designing and delivering educational workshops on governance, leadership, and community development.
John holds a Bachelor of Business Administration from Keller Graduate School of Management and a Diploma in Community Economic Development from Simon Fraser University, where he also earned his Community Economic Development Practitioner certification.
Outside of work, John enjoys contributing to the co-operative housing sector through education and mentoring, and is committed to helping communities create safe, sustainable, and thriving places to call home.

General Manager-Adrienne Matte

Adrienne Matte is the General Manager and Chief Operations Leader at SPICE Management Group, where she oversees daily operations and works closely with housing co-operative boards to deliver exceptional service and operational excellence. Since joining SPICE in 2019, Adrienne has helped strengthen the organization's commitment to responsive management, client satisfaction, and community-focused leadership.
Before joining SPICE, Adrienne held senior operations leadership roles with national organizations, including Indigo and St. John Ambulance BC & Yukon. With more than 20 years of experience in operations, customer service, and organizational leadership, she brings extensive expertise in building high-performing teams, improving processes, and creating positive client experiences.
Adrienne holds a Bachelor of Fine Arts (Honours) from OCAD University and has completed graduate studies in Art History at the University of Toronto, along with additional studies in Business Management at Toronto Metropolitan University (formerly Ryerson University).
Adrienne enjoys working in the non-profit housing sector and values the opportunity to build lasting relationships with housing co-operative members and volunteer boards. She is passionate about helping communities thrive through collaboration, trust, and exceptional service.

Financial Coordinator- Raj Kaur

Raj Kaur joined SPICE Management Group in 2020 and has become an integral member of the team, supporting the financial operations of housing co-operatives with accuracy, efficiency, and attention to detail. She is passionate about helping clients maintain strong financial practices and takes pride in delivering reliable, organized, and responsive service.
Raj holds a Bachelor's degree in Business and post-degree diplomas in Accounting and Financial Planning from Douglas College. Prior to joining SPICE, she gained valuable experience in retail and sales, where she developed strong customer service, communication, and problem-solving skills.
Known for her positive attitude and strong work ethic, Raj enjoys collaborating with co-operative boards and colleagues to support healthy, sustainable communities. She believes that attention to detail and a commitment to continuous improvement are essential to delivering exceptional financial services.

Handy person- Randy

Harman Joshi is a Property Manager at SPICE Management Group, where he oversees the day-to-day operations of residential housing co-operatives across the Lower Mainland. Since joining SPICE in 2023, he has worked closely with boards, residents, contractors, and service providers to ensure communities are well-maintained, efficiently managed, and responsive to the needs of their members.
Harman's expertise includes property operations, maintenance coordination, vendor management, budgeting support, resident relations, and project coordination. He is committed to delivering professional, organized, and client-focused service while helping housing communities protect their assets and operate smoothly.
Prior to joining SPICE, Harman gained experience in residential real estate administration and office operations, where he developed strong skills in client communication, transaction coordination, and organizational management. These experiences have provided him with a well-rounded understanding of property management and customer service.
Harman holds an Associate Degree in Criminology from Kwantlen Polytechnic University. Outside of work, he enjoys building strong relationships with clients and contributing to safe, welcoming, and well-managed communities.

Maintenance Coordinator- Harman Joshi

Raj Kaur joined SPICE Management Group in 2020 and has become an integral member of the team, supporting the financial operations of housing co-operatives with accuracy, efficiency, and attention to detail. She is passionate about helping clients maintain strong financial practices and takes pride in delivering reliable, organized, and responsive service.
Raj holds a Bachelor's degree in Business and post-degree diplomas in Accounting and Financial Planning from Douglas College. Prior to joining SPICE, she gained valuable experience in retail and sales, where she developed strong customer service, communication, and problem-solving skills.
Known for her positive attitude and strong work ethic, Raj enjoys collaborating with co-operative boards and colleagues to support healthy, sustainable communities. She believes that attention to detail and a commitment to continuous improvement are essential to delivering exceptional financial services.

Marketing Coordinator- Theodore Leclaire

Theodore Leclaire brings a diverse background in marketing, operations, and customer experience to SPICE Management Group. With experience across the senior living, real estate development, and retail sectors, he is passionate about creating clear communication strategies, strengthening community engagement, and delivering exceptional client experiences.
Before joining SPICE, Theodore served as a Services Assistant Manager at Amica Senior Lifestyles, where he coordinated resident programs, supported operational projects, and collaborated with cross-functional teams to enhance customer satisfaction. He also worked as a Marketing Coordinator for Solid Pillars Development Inc., leading digital marketing initiatives, website management, SEO strategy, and content creation that significantly increased online engagement and organic website traffic.
Theodore holds a Bachelor of Business Administration in Marketing from Monash University and a Certificate in Accessories Design from Istituto Marangoni. His combination of creative thinking, analytical skills, and operational experience allows him to develop effective communication strategies while supporting the organization's long-term goals.

A Comprehensive Team

We believe that smaller teams build stronger relationships. Our close-knit team structure allows us to respond quickly, collaborate effectively, and provide personalized support tailored to each co-op's unique circumstances.

By remaining intentionally small and specialized, we can spend less time navigating internal processes and more time focusing on what matters most—helping boards build resilient, thriving communities.